CSS (Cyclist Support Solutions) provide a complete Non Fault Collision Management Service.
The replacement of your Bicycle is an important part of that service.
Whether you’re out cycling as an individual or out cycling with the entire family CSS will be there to support you in the event of an accident regardless of whose fault it is.
What does this mean?
CSS is part of the RTR (Road To Recovery) Group of companies one of which is an Accident Management Company. RTR has been at the forefront of Accident Management for over a decade and has helped and supported more than 100,000 motorists during that time.
Over the last 10 years the Claims Industry has undergone a complete facelift and has been totally re-structured in a bid to rid itself of the unsavoury characters and companies that looked to exploit it. We are still not where we want to be but progress has been made.
Why the industry is over complicated I don’t know but the simple facts are these.
If a person is involved in any kind of accident that is of no fault of their own then they are automatically entitled to have any damaged goods replaced and any injuries minor or serious compensated for.
This includes your Bicycle and Accessories. The value of such items will be assessed by an independent damage assessor.
Once fault has been established (Normally 24 Hours Post Incident) CSS will source you a like for like bicycle on a free to use basis until such time the at fault party has settled your claim with you. Damage Assessments are carried out by an independent body of assessors. We overlook this process with our own CSS team of assessors to ensure that the necessary guidelines are being met.
Securing the reimbursement of such funds is part and parcel of your CSS Membership
For more details please Tel: 0870 474 0148